Originally published in Oregon Business magazine, November 2003
BRINGING IT HOME
By Mitchell Hartman
Back in early 2002, when virtually no one in the local high-tech community was
hiring, Gerry Perkel was. The CEO of software company Merant was filling a few
thousand square feet of generic Hillsboro office space with engineers,
programmers, salespeople and secretaries. Business was brisk for the company's
sophisticated change-management software, used in everything from Lockheed
Martin's Joint Strike Fighter program to Toshiba's software
development. Because of a corporate ownership shuffle, Merant, which had been
based in London with operations in Oregon and several other U.S. cities, was
looking for a new home. Management seriously considered the Silicon Valley and
the Silicon Forest, and chose the latter for its 250-person HQ. "We were able
to assemble a team of very capable people very quickly in IT, finance, law, HR,
engineering, product marketing," says Perkel. Why did Oregon compare favorably to
California, where there's even more high-tech talent hungry for work? Perkel says
it comes down to quality of life: a K-12 public education system that, while
showing cracks, still looks better than what many California cities have to
offer; affordable housing; and easy access to the great outdoors. The problem
is, new recruits like Merant are going to be few and far between. "There has got
to be a reason, or some pain, driving a company to relocate," says Perkel. And
sometimes that pain is strictly financial, meaning that Oregon, with relatively
paltry state and local tax incentives to offer, is at a distinct disadvantage.
Which is why mostly what's in the news these days is recruitment defeats --
companies such as Louisiana Pacific leaving for cheaper venues with less
stringent and costly environmental and land-use regulation and sky-high financial
incentives. There's a growing consensus across the economic development
community -- from business association leaders, to officials of the Portland
Development Commission (PDC) and Oregon Economic and Community Development
Department (OECDD) -- that the recruitment successes of the future will be
employers of dozens, not hundreds, in niche industries where Oregon already has
considerable critical mass and cutting-edge R&D. "In high tech we have advantages
with Linux, wireless, multi-scale microdevices and nanotech," says OECDD director
Marty Brantley. "In agriculture we have niches where there's pretty good
infrastructure and market expertise." Bottom line: It's a pipe dream to think
we'll get Intel, Hewlett-Packard, Applied Materials, GE or a host of other major
corporations to make Oregon their primary home, though we're in the serious
running for those companies to extend their operations here, because what they
already do here is doing well. Even another Merant is a long shot, though Oregon
will remain attractive to up-and-coming high-tech firms for the same reasons
Merant came on board -- work force and a great place for that work force to
live. "I don't believe Oregon is well served to try and hit a home run with
the large companies," says Karla Chambers, who owns a big farming operation in
the Willamette Valley and chairs the San Francisco Federal Reserve Bank's
Portland branch. "We should target the mid-sized and smaller players that bring
our economy great diversity, strength and protection from the cycles that we
can't seem to avoid in this state." The question now is: Which companies
should we target and what should we be doing to get them here? And should we be
going after any company that fits into an emerging industry cluster in Oregon, or
concentrate our recruitment efforts on businesses that follow a sustainable,
progressive philosophy as well? OREGON APPEARS FuRTHER ALONG in determining
who to recruit than how to recruit. Until recently, the state hasn't had the
elected officials or public-private partnerships in place to mount a
high-profile, coordinated campaign to land specific companies or even boost
specific sectors. (The clear exception is in semiconductors, which got a huge
assist from the state's Strategic Investment Program over the past two decades,
especially in Washington County.) For one thing, until recently the economy
was too good. In the '90s growth seemed to be falling in the state's lap. Former
Gov. John Kitzhaber and his top economic development officials weren't out
pounding the pavement. And no one was tapping senior executives of local
companies to recruit their out-of-state counterparts to set up shop in Oregon --
the kind of full-court press that so impressed Louisiana Pacific's top brass when
they made their decision in October to move the company HQ to Nashville. But
many now agree there's a new wind blowing from Salem. Gov. Kulongoski -- who has
dubbed himself the state's "top marketing officer" -- called on Intel and other
key players in Silicon Valley immediately after he was elected to ask what he
could do for them. He sent recruitment letters to 250 small and medium-sized
California companies in October inviting them to take a look at Oregon. He
recently traveled to Germany to prospect for new business with the likes of
Daimler-Chrysler and Wacker-Chemie, which now have a direct air link to Oregon
(the flights are packed), thanks to Lufthansa. "The landscape has changed,"
says Portland real estate executive Jim Mark who, along with Mike Michael, US
Bank's top executive in Oregon, is leading a new private sector marketing and
recuitment campaign. "The right people are in place -- Jack Isselman and Marty
Brantley at OECDD, Don Mazziotti at PDC, Bill Wyatt at the port. Our timing
couldn't be better." Neither Mark nor anyone at PDC or OECDD will offer a
specific list of recruitment targets, for fear of jinxing ongoing efforts (see
naming names). Still, it's clear what kinds of companies are on the radar.
There's sure to be tweaking around the margins (and sniping from those left out),
but basically, a consensus has coalesced around a handful of economic sectors
that have the most strength in the region and can take advantage of local
university research. They include: bioscience, especially medical devices that
rely on specialized metal fabrication and advanced microchips; semiconductors and
software, including biomedical informatics and Linux-based open source
applications; sports apparel and equipment, especially where that overlaps with
chip design (for instance, running jackets that monitor body temperature or skis
that adjust to snow conditions); transportation equipment; recreational vehicles
from aluminum boats to high-tech bikes; and sustainable industries, especially
alternative energy, natural foods and green building. SO, HOW DOES
RECRUITMENT within these sectors actually happen? Some companies come knocking on
our door. PDC economic development director Marty Harris says state or local
officials refer companies that are considering locating in Oregon to help them
find an appropriate site (difficult if they need more than 50 acres of
ready-to-build, uncontaminated industrial land). Or, companies may want to know
what incentives and tax breaks they'd get for capital investment and work force
training (not much, unless they're locating in one of 50 or so designated
enterprise zones, some set aside specifically for e-commerce). "Other areas of
the country are more incentive-rich than we are," says Harris, pointing out that
in Portland metro, only 13% of the land is covered by an urban renewal area where
significant tax incentives can be offered. "Our tools are not adequate," she
continues, "but they're better than they've ever been." A more proactive
recruitment strategy is now emerging from the self-organization that's gone on
around industrial clusters. For instance, the Oregon Bioscience Association is
evaluating the strengths and synergies of local companies and research
universities. OBA co-chair Anne Bunnenberg, CEO of Electrical Geodesics in
Eugene, says the group has realized that "our ability to sustain steady transport
toward Asia and our competitive manufacturing costs are critical." Another
example is in agriculture. Karla Chambers has urged the state Department of
Agriculture to target California's top 20 natural food processors for recruitment
and not bother with processors of bulk commodities. "With such high workers'
compensation, water and electricity rates in California, Oregon suddenly looks
attractive." But, she warns, Oregon will have to act quickly -- Nevada, Utah and
Idaho also see California as a land of opportunity, and they have lower business
costs and bigger incentives to offer potential recruits. In the end, says
Harris, it comes down to networking. "In bioscience, for instance, we hire a
consultant, interview people in business, people at OHSU. We list a few companies
that existing businesses would want to be near because of the supply chain,
intellectual capital, employee base. Then we ask who knows someone there, so it's
not a cold call." Jim Mark's Campaign for Oregon, meanwhile, will be a
surgical-strike operation -- driven by private sector priorities and money. The
organizers plan to raise $5 million to create 35,000 jobs over five years. The
effort has gotten the enthusiastic endorsement of the Portland Business Alliance,
PDC and OECDD. The key, says Mark, will be hiring a lead recruiter -- someone
with a strong track record in national sales -- to aggressively market Portland
and Oregon as a place to move or expand a business. The recruiter will bring
top-level Oregon executives to the table to woo out-of-state firms, tapping these
local CEOs to help a new recruit line up financing, developable land, regulatory
approvals, business services. "The ultimate dream," Mark says, "is a recruitment
structure where Oregon business leaders can plug and play." The effort is most
likely to be successful, Mark thinks, with small (30 to 50 employees) to
mid-sized companies (50 to 200 employees) that would be attracted by our
affordable housing, livable communities and entrepreneurial business culture.
Plus, no one else is going after this tier of firms aggressively, which means we
wouldn't have to compete as much for their attention. "Our neighbors to the
south are in much worse shape than we are," Mark points out. "Our total tax
burden is not as great as it's made out to be, and our tax on manufacturing is at
the bottom. Our work force is available and skilled. The young, educated people
you build your company on are coming here. The community thoughtfully prepares
for the future." Not everyone agrees that we have all the ingredients for
success locked in, though. Dennis Donovan, a global site selector with Grubb &
Ellis in New Jersey, says Oregon certainly has its attractions -- including
appealing small communities, well-trained workers and a perfect location for
accessing West Coast and Asian markets via air, rail, highway and water. But he
offers a litany of disadvantages, starting with a "horrendous tax system" that
relies too much on income and corporate taxes and too little on consumption
taxes. Then there's Oregon's reputation for being anti-development. "Your
permitting is time consuming," Donovan says. "The norm is 30 days. In Oregon 90
to 120 days is considered fast-tracked." Worst of all are laws that put rural
land, riverbanks and wetlands off limits for commercial and industrial
development. "Oregon will continue to lose business to other places because of
land-use rules that seem like socialistic planning to the outside world," he
warns. "Oregon's land-use planning laws should be modified to reflect
reality." Don't do it, say progressive business advocates, who argue that
Oregon should market its quality of life rather than cut regulations to make the
state cut-rate. "For companies that are environmental, sustainable and socially
responsible, being from Oregon is like a Good Housekeeping seal of approval,"
says Eric Friedenwald-Fishman, president of the Metropolitan Group, a strategic
communications firm. Friedenwald-Fishman suggests a set of criteria for seeking
new recruits that favors small, progressive, employee-owned or privately held
companies not subject to the quarterly profit pressures of Wall Street. Companies
landing on Friedenwald-Fishman's wish list wouldn't want the laws that protect
the environment and prevent urban sprawl weakened. And they'd be less likely to
demand big public subsidies to move to Oregon because they subscribe to a "triple
bottom line" philosophy that gives equal weight to financial, environmental and
community return on investment. For these companies, he says, "quality of life
isn't icing on the cake." That kind of talk sets Marty Harris' teeth on edge.
"There's a perception that this is a beautiful place and that business will pay
whatever premium it costs to do business here. That's not true anymore," she
says. "If businesses can't reliably get the land they need, the work force they
need, permits and utilities -- and at a competitive price -- we won't make the
list." And could we ever find, let alone recruit, enough of these green,
progressive, quality-of-life-loving companies to get Oregon out of the
unemployment sewer and recover our prosperity? "Occasionally you get lucky and
recruit on quality of life," says Bunnenberg. "But mostly you have to do tight
niche analysis. This can't be done from 30,000 feet -- it's a ground game. You
grow a niche, expand it. Grow, expand. It's not an emotionally gratifying
strategy, but it works."
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Copyright 2003 Oregon Business magazine
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